Shipping and Returns

Ordered before 3 p.m. is same-day shipping!*
Please note: Delivery time for custom-made hearing protectors is approximately 5-10 business days. The delivery time starts as soon as we receive the ear impressions from the hearing care professional.

Returning Universal Products
You may return your order within 14 days of receipt. Send the item unused, in original and undamaged packaging, along with the packing slip or your order number to:

Pluggerz
Attn: Logistics / Returns Department
Vlijtstraat 60-01
7005 BN Doetinchem

Return costs are at your own expense. Did you receive a damaged or wrong product? Please contact our customer service and include a picture of the product in the mail.

Returning voucher
Want to return your voucher? Please contact our customer service team. Please mention your name and order number. Condition for returning is that the voucher has not yet been used.